Frequently Asked Questions
Purchase & Hire
How-tos & Logistics
Can I modify my hire container ?
Above all, we offer a range of containers for hire and even sometimes have modified containers for hire. However, to sum it up simply, please don’t modify or tamper with your hire container otherwise discussed with your sales representative.
What If I'm Hiring A Container For A Relocation ?
That is okay, we allow the relocation of hire containers but we will need to be made aware of this in the initial enquiry, with the desired address.
Our Team will need to be updated on the location of the container, before, and once moved.
I am unsure as to what size I need. Can you advise?
Please contact our office and we can help determine the size that suits you best. Send us an email to: firstname.lastname@example.org
How do I rent a storage container?
To begin the rental process, please choose your container online and complete the form, you will need a valid Master card or Visa and you will need to fill out a rental agreements. Once this is done, we can usually deliver your hired container with in 24 to 48 hours.
How do I pay for my sale container?
You can pay online or over the phone by Direct Deposit Or Master Card / Visa (1% surcharge) or in our office by Cash, Cheque, Bank Cheque,
Can I buy my rental container?
Yes you can! Unlike other companies we do allow for you to purchase. Price will vary according to the type of container, the length of time it has been on hire and if the account has been kept up to date.
How will I be invoiced for my rental container?
On the first invoice we ask for the delivery & pick up cost as well as a minimum one months hire.
Do I require Council permission?
Yes we do, whether you purchased from us in the past or not, you can email email@example.com photos of the container you have for sale and we will make you an offer over the phone.
Do you offer insurance?
No, you will need to contact your own insurance company. For move containers we can help organise by putting you in touch with a company that specialises in container move insurance.
Do we need to place anything under the container?
Generally not, the container floor sits about 10cm off the ground. If you would like to elevate the container we suggest railway sleepers. Make sure you advise the truck driver when your container arrives.